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I. Application Process


II. Payment

1. How do I pay for the plan I purchased online?
2. How do I pay? What currency?
3. How much more will it cost me to buy plans online thru prudentialife.com?

1. How do I pay for the plan I purchased online?

For online payment via your credit card, Prudentialife has partnered with Equitable Card Network (ECN) for processing of payments. We are currently accepting payments made through Visa, Mastercard, and JCB cards.

For your convenience, you may also enroll in our Auto-Charge Arrangement facility (ACA) facility. In this arrangement, your credit card will be debited based on the payment mode you have chosen so you don't have to do online transaction every time your plan installment is due.

For remittance payments, please proceed to any bank or remittance center that accepts remittance or money transfer to the Philippines.

For succeeding installment payments, you may pay online via credit card, via BancNet ATMs or at www.bancnetonline.com, via Globe G-Cash and many more. Click Payment Options for details.

2. How do I pay? What currency?

Payments for purchased plans are in Philippine Peso (PhP). International transactions, which get charged in US Dollars, vary in Currency conversion rates depending on the Bank or Credit Card Company.

3. How much more will it cost me to buy plans online thru prudentialife.com?

You do not need to pay any additional fees for purchasing a plan online. The premium paid for online transactions is the same as the premium paid for offline transactions.


III. Safety of Credit Card Transactions

1. Is it safe to pay through credit card at prudentialife.com?
2. When do I get charged for my purchase?
3. What are the policies for Cancellation of Online Plan Application?

1. Is it safe to pay through credit card at prudentialife.com?

Prudentialife.com uses GeoTrust's Secure Socket Layer (SSL) encryption following the best practices for e-commerce. All information is encrypted on our server and as it is sent it can't be hacked or intercepted. To know if your transaction is secure locate the locked padlock icon or the blue key icon (depending on the browser that you are using).

2. When do I get charged for my purchase?

For credit card payments, you are charged upon receipt of confirmation e-mail advising Transaction Approval, which signifies that the Credit Card Company has accepted your Credit Card and that your Bank has already recorded the purchases that you have made.

3. What are the policies for Cancellation of Online Plan Application?

Planholders who wish to request for cancellation may send an email to eservices@prudentialife.com within seven (7) days from date of the transaction and must indicate the reason/s for the cancellation request. All requests for cancellation shall be subject to evaluation and approval.

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